Sail from Waikiki Beach on Ke Kai or Na Hoku 3
OUR POLICIES
CANCELLATION POLICY : Guests will receive a full refund only with a minimum 24-hour notice of cancellation. Full refunds are also issued in case of operator cancellation due to weather or other unforeseen circumstances. Please Note: We operate in RAIN or SHINE! Between rain, waves, and boarding in the shore break, guests are likely to get wet at some point.
CHECK-IN POLICY: Check-in time for all tours is strictly 30 minutes prior to departure, with no exceptions. Failure to check in on time will result in loss of reservation.
REBOOKING: Guests wishing to rebook or reschedule must give 24 hours notice. Contact us by phone directly to cancel or inquire about a cancellation. No-shows and guests canceling within 24 hours of departure will be charged full price .*Groups of 20 or larger are required to give 72-hour notice to cancel or modify bookings.
DRINK SERVICE: Guests wishing to consume alcoholic beverages MUST be 21+ and show a valid government issued photo ID. Guests may be denied board, or drink service at any time for their own safety, and the safety of others.
CHILDREN:
All Ages are welcome, however we encourage parents to consider that our vessels can present a bar-motivated crowd or a party atmosphere that may not always be suitable for children, especially on evenings and weekends.
All Guests contribute toward our maximum capacity, this means that all guests must have their own ticket including children or infants. There is no additional capacity for “lap infants”. ALL guests must have a ticket to board.